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Delivery Information

Free delivery from £90

We deliver orders from £90 free of charge at your home or at work. For smaller orders, shipping costs £14.40. If you are not at home, the package will be delivered to your neighbours from Monday to Saturday. Or the delivery person comes again the following day.

Delivery time: ordered before 9:00 p.m. delivered at home within 48 hours

The expected delivery time is indicated for each product on the product page. Often we we have the products in stock and if you order and pay before 9:00 p.m. from Monday to Thursday, you can expect your order within 48 hours. For orders on Saturday and Sunday you will have your order at home on Tuesday or Wednesday.

When paying by bank transfer the shipment takes an extra working day. You can also have your order delivered to your workplace. Your order will be sent all in one time. The product with the longest delivery time determines how long you will have to wait for your order.

Variety of delivery options

After an initial attempted delivery, we will automatically attempt redelivery on the next working day if we haven’t left your item at your local Post Office or with a neighbour. You can arrange an alternative redelivery or pick up >>on the website of Parcelforce.

Your options:
1. Have your parcel redelivered to your current address
2. Pick up from your local depot at no additional cost

Parcelforce customer service advisors are available 8.00am - 7.00pm Monday to Friday, 8.30am - 5.00pm on Saturday and 9.00am - 5.00pm on Sunday, excluding UK Public and Bank Holidays. ou can phone Parcelforce Customer Service team on 0344 800 4466 in the UK. Calls are charged at local rate.

We will keep you informed throughout the shipment process

As soon as the order has been shipped, we will send you an email about this. This email contains a track & trace code so that you can follow the order.

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